Customer Club Rules of the “Sabon global Ltd “
Customer Club Rules of the “Sabon global Ltd “
SABON Global Ltd. Customer Club Terms and Conditions
Company Registration No.: 512879115
Last updated: September 2025
The Customer Club benefits program is valid for a limited period ending on May 31, 2026 (hereinafter: the “Program End Date”). After this date, accumulated points and rights under the Customer Club may no longer be redeemed.
Existing and new club members are requested to take note and redeem any points or rights they have accumulated by May 31, 2026.
1. Membership
1.1. SABON store chain in Israel (hereinafter: the “Store Chain”), operated by SABON Global Ltd. (hereinafter: “SABON” or “the Company”), has established a Customer Club (hereinafter: “the Club”) and issues membership cards to its members (hereinafter: the “Membership Card”).
1.2. Any customer of the Company may request to register as a club member. Registration requires a one-time payment determined by the Company from time to time (hereinafter: “Membership Fee”).
1.3. The Company reserves the right, at its sole discretion, to refuse any request for membership.
1.4. Upon approval, a member will receive a personal, non-transferable and non-saleable membership card, valid only for the period specified in this document (hereinafter: the “Member”).
1.5. The Club will issue each member a card that allows them to accumulate points (as defined below) for redemption in SABON stores or with additional partners as may be determined from time to time.
1.6. Use of the Membership Card is subject to these Terms, as may be updated from time to time, and to the instructions printed on the card or accompanying leaflet, as well as marketing communications sent to members.
1.7. Upon payment of the Membership Fee, a member will be entitled to a joining gift and/or a special discount on selected products, as determined by the Company and subject to the promotion’s terms (hereinafter: “Joining Promotion”).
1.8. The Club reserves the right, at its sole discretion, to refuse or cancel any membership, including that of members found guilty of theft, fraud, or unpaid transactions (including bounced checks). In such cases, accumulated points may also be forfeited.
2. Membership Validity
2.1. Membership is valid until May 31, 2026 (hereinafter: the “Membership Period”), at which point the benefits program will expire.
2.2. A member may cancel their membership at any time by providing written notice to the Company.
3. Marketing Communication, Publications, and Privacy
3.1. Club announcements regarding program updates, changes, or benefit modifications may be made by SABON through any means it deems appropriate.
3.2. Publication on notice boards, via media channels, on SABON’s website, or via direct communication (email, SMS, etc.) will be considered sufficient notification. Members cannot claim ignorance of published information.
3.3. By joining the Club and providing an email address or mobile number, members consent to receiving advertisements and marketing messages from SABON in accordance with Israel’s Telecommunications Law (Amendment No. 40), 2008.
3.4. SABON shall not be liable for non-receipt of notifications by members who did not provide valid contact details.
3.5. SABON operates a website and online store at www.sabon.co.il, which may send promotions and updates to members via email.
3.6. A member may unsubscribe from the mailing list at any time by sending a written request or replying to a message.
3.7. The Company’s Privacy Policy, available at www.sabon.co.il/he/customer-care/data-security, applies to all personal data collected and forms an integral part of these Terms.
4. Point Accumulation
4.1. Points may be redeemed only in accordance with these Terms and Company publications.
4.2. Members earn 10% of the transaction amount in points for each purchase.
For example: a 100₪ purchase earns 10 points.
If the transaction is canceled, the related points will be deducted. Points will not be earned on purchases paid with gift vouchers (e.g., Tavi Zahav, Power Gift, etc.).
4.3. Each point equals 1₪ discount on a future purchase.
4.4. Points are accumulated only for fully paid purchases at SABON stores in Israel. For installment or deferred payments, points are credited only after full payment.
4.5. Points are personal and non-transferable and cannot be combined or sold.
4.6. Point accumulation requires presentation of a valid Membership Card.
4.7. From time to time, bonus points may be granted:
4.7.1. Bonus points are treated as regular points and subject to the same conditions.
4.7.2. SABON will determine when and how bonus points are issued.
4.8. Points may only be redeemed in future purchases.
4.9. Negative balances are not permitted.
4.10. SABON Global Ltd. reserves the right to change the accumulation rate or calculation method, with updates published through standard communication channels.
Until May 31, 2026, no reduction will occur in benefits or redemption rights, in accordance with Consumer Protection Law (1981), Section 16A(a).
5. Point Redemption
5.1. Redemption is allowed only if the member has made at least one purchase in the previous year using their Membership Card. If no purchase was made within a year, accumulated points will be deleted and cannot be restored.
5.2. Points may be redeemed at a rate of 1 point = 1₪, provided the points used cover at least 50% of the product’s price.
5.3. Missing points may not be supplemented with cash.
5.4. SABON may, at its discretion, offer improved conversion rates for specific members or promotions.
5.5. SABON may offer exclusive member promotions, such as:
Higher discounts than for non-members.
Double point accumulation on selected products.
Transfer of points between customers.
5.6. These examples are illustrative and non-binding.
5.7. Points cannot be combined with other discounts (“no double promotions”), unless SABON explicitly allows it.
5.8. Redemption at the store requires presentation of a valid Membership Card and photo ID.
6. Birthday Benefit
6.1. Members are entitled to birthday benefits during their birth month if their birthday occurs within their membership period:
6.1.1. A gift with no purchase required, available in physical stores only.
6.1.2. A 15% discount on purchases during the same visit (not valid online).
6.2. The gift and discount must be redeemed together, at one time only.
6.3. Birthday benefits are personal and non-transferable.
6.4. Redemption requires presentation of ID and membership card.
7. Disputes
7.1. Company records serve as proof regarding points and transactions.
7.2. A member may submit a written complaint to the Company’s management regarding any dispute.
7.3. The Company Manager’s decision will be final and binding.
7.4. In case of lost cards, members must notify the Company within 21 days in writing. Upon notice, a replacement card will be issued with previously accumulated points.
7.5. The Company is not liable for lost points due to theft or forgery if not properly reported.
7.6. Replacement cards may incur a fee determined by the Company.
7.7. To dispute a points balance, members must present purchase receipts.
8. Member Obligations
8.1. Members must update contact details in writing to ensure proper communication.
8.2. If membership details are incomplete, the Company may cancel the card and forfeit points.
8.3. Membership is for personal use only. Wholesale or commercial use is prohibited.
8.4. Abuse of membership privileges may result in immediate termination.
8.5. If a member uses more points than due because of a system error, they must repay the equivalent value (e.g., using 100 points instead of 50 requires repayment of 50₪).
9. Additional Benefits
9.1. Members may receive additional benefits at SABON’s sole discretion, including from partner businesses.
9.2. Information about such benefits will be provided by SABON or its partners, under their sole responsibility.
9.3. SABON assumes no responsibility for partner offers, product quality, or suitability.
9.4. SABON reserves the right to modify or remove benefits at any time.
10. General Provisions
10.1. These Terms apply within Israel only.
10.2. SABON may amend these Terms at any time without prior notice. Company records will prevail in case of discrepancies.
10.3. Gift Card purchases earn points only when used, not when purchased.
10.4. This document is for informational purposes only and does not constitute a binding obligation.
10.5. Participation in the Club constitutes acceptance of these Terms.
10.6. By joining, the member confirms they have read and agree to these Terms.
10.7. The binding version of this document is available at SABON Global offices or on www.sabon.co.il.
10.8. SABON is the sole authority for interpreting these Terms.
10.9. Any reference in masculine form applies equally to the feminine.
10.10. SABON reserves the right to issue different types of membership cards with varying terms.
10.11. SABON may determine different point accumulation or bonus policies for different card types.
