Last updated: September 2015
Please read this document carefully.
The terms set forth below apply to both genders and any reference in the male form is for convenience only. Moreover, terms in singular form shall also apply to the plural and vice versa.
We collect personal information in the following ways:
Required information – in order to make an order, you must provide us with certain information, such as your name, email address, contact information and credit card information. We may ask you for additional and/or other information during the order process in order for us to enhance your user experience, improve the value and quality of the Service and to analyze use of the Service. In the event that you choose to purchase certain services and products offered on the Site, you may be required to provide additional information in order to complete such purchase. You hereby agree that such information is personal to you and that upon making an order on the Site, you grant permission to others, including us, to identify you and use such information in accordance with the terms of the Agreement.
Information verification – in order to protect Sabon from fraud, we may verify the information you provide us during your use of the Service by referring it to external service providers. As part of this verification process, we may receive personal information relating to you from such service providers, which may include background checks and/or financial analysis. We reserve the right to analyze this information at all times.
Personal information, non-personal information and financial information – we may collect non-personal information regarding your use of the Service. If such non-personal information is collected for activity that requires personal information, we may combine personal information with non-personal information in order to enhance your user experience, improve the value and quality of the Service and analyze use of the Service.
In addition to the information that is collected in the manner described above, you may choose to share with us additional information about yourself in the context of the Service, and if you choose to do so, you do so at your sole discretion and responsibility.
Your financial information will not be disclosed to third parties in the context of your purchase of services on the Site, unless you grant your prior written consent for such disclosure, or unless we are required to disclose such information in accordance with a court order or a legal proceeding, including proceedings concerning prevention of fraud.
Your personal information will be stored and processed on our computers or servers located in various jurisdictions in accordance with applicable law in such jurisdictions, including privacy laws. We will do our best to transfer your information via protected, secret and secure channels. If you object to any transfer of information in the manner described in these terms, please do not use the Service. We will keep and use your information in order to comply with our own legal obligations, for resolving disputes concerning your use of the Service and to enforce the terms of this Agreement.
Use of the Information and Personal Data
Consent to use of information concerning you. By transferring information to us for use of the Service, you expressly accept the terms of the Agreement that permit us to use and verify information concerning you. You have the right to terminate your consent to our collection of information concerning you at any time in accordance with the terms of this Agreement; however, please note that such termination will not apply retroactively. Subject to section 3.4 below, such information will not include personal identification information. If you do not consent to these terms, we recommend that you cease using the Service.
If you send us any communication, including letters, emails, faxes or any other means of communication with our customer service department, we may keep this information for our records. We may also record conversations with our customer service department and keep correspondence with our customer service department, as well as other correspondence sent to you. We will use these records to better handle requests made of our customer service, to segment, measure and improve our customer service and to investigate potential fraudulent activities and breaches of this Agreement. We are under no obligation to keep this information and we may delete such information when permitted under applicable law without first notifying you or receiving your consent.
Personal information and types of use. Without derogating from the terms of section 3.4 below, the personal information that we collect may include the following: (1) your name, gender, contact information at home and at work, degree, date and place of birth, nationality, ID number, passport and visa information; (2) information regarding products purchased at Sabon stores and on the Site; (3) information you provided us regarding your marketing preferences or as part of surveys, contests or advertising offers in which you participated; (4) information collected via closed-circuit cameras at Sabon stores; (5) other information regarding commercial customers, suppliers and other third parties to whom we provide services or with whom we are in contact; (6) additional contact information we received in your regard from third parties to whom we provide services or with whom we are in contact. We may collect information in a variety of ways, including directly from you, from our partners and from third parties with whom we maintain business relationships. You may choose what personal information you provide to us (if any). However, if you choose not to provide us with certain information, this may affect certain transactions between us and you.
We may us personal information in a variety of ways, including by contacting you, on the Site, by email or other correspondence and through third parties. We use personal information for the purposes set forth in this Policy or in accordance with applicable law. Generally, we use personal information for the following: (1) to provide you with the services and products that you selected or purchased; (2) to provide you with marketing information concerning the Company and the Site; (3) to send you satisfaction, market research and quality assurance surveys; (4) to send you sales offers from us and our business partners that we believe you will find of interest; (5) to enhance our understanding of our market and improve the products and services that we offer.
Statistics. We may use some or all of the information that you provided to us for statistical analysis, of which some may be posted on the Site; subject, however, to such analysis not including any personal identification information, and you hereby waive any claim and/or demand in such regard.
Using the Site, Apps and Service
We collect information when you use the Site. For example, we know when you clicked on an ad, when you shared information, etc. None of the aforementioned information shall be considered private and we may use it in any way we see fit.
“Cookies,” Advertising and Internet Communication Standards
“Cookies”. Cookies are alphanumeric identifiers that we and our service providers may plant on your computer, mobile or other device that allow us to identify you as a customer when you return to the Site and/or when you use the same computer or browser. Cookies allow our systems to recognize your browser so that we may track your usage trends on the Site, improve our quality of service, create a personalized user experience on the Site and provide you with third party advertising on the Site and elsewhere. You may remove or block cookies by changing your browser settings; however, in certain cases this may affect your ability to use the Site and may reduce the variety of services you receive from us. When we present you with advertising or customer optimized services, we may permit authorized third parties to plant a unique cookie in your browser. Any information provided to such third party through cookies will not include personal identification information, but may include general segmented information dedicated to improving the user experience by providing relevant search results and/or advertisements. Most browsers accept cookies by default; however, you may change your browser settings so that it does not accept cookies or so that it notifies you when a cookie is sent to your computer. In any event, we shall not be responsible for any matter related to cookies.
Advertising. In order to support the Service and to provide an improved user experience, we may, at no charge to you, dedicate and post our own or third party advertisements on the Site or elsewhere by means of advertising networks or otherwise. Advertising networks include third party servers, advertising agencies, technology companies and research companies. We will not provide personal identification information to any advertising networks.
We will not share information concerning you with any third party, save for information that we will transfer to third parties that provide us with services, including web maintenance and information verification. These third parties will have access to limited information that is necessary for the performance of their services and not for any other purpose.
International Transfer of Information
We take organizational and technical measures to protect your personal information from loss or unauthorized access, use, change or disclosure, by employing high standards of information security. In this regard, access to your personal identification information is limited to employees on a “need to know” basis and to that part of the information that is necessary for providing the products and/or services to the customer. Nevertheless, as a result of the nature of the internet, we cannot guarantee that unauthorized third parties will not be able to overcome these measures and use the personal information for inappropriate purposes. It is your responsibility to protect and secure your identification information. Please note that email correspondence and similar means of communication are not encoded and we warmly recommend not transmitting confidential information by such means of communication.
Priority of Documents