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Order Cancellation Request

You are entitled to cancel the transaction subject to and in accordance with the provisions of the Consumer Protection Law, 5741-1981 (hereinafter: "the Consumer Protection Law") by giving notice to the Company by e-mail - contactus@sabon.co.il, by phone or by registered mail to: Fortress 16 Area.

 

If you are provided with the product, you are entitled to cancel the transaction within 14 days of receiving it on condition that it is not opened, not used, it is in its original packaging, intact and intact of any kind. Cancellation will be done by returning the product together with a notice of cancellation that will be sent to the Company’s offices within 14 days of receipt of the product to address: Hametuza 16 azur.


To cancel a transaction within 4 months (provided that the engagement in the transaction included a conversation, even by email, between the dealer and the consumer), he is entitled to:

 

  • A person with disabilities as defined in the Equal Rights for People with Disabilities Law.
  • Anyone who has reached the age of 65 years.
  • New immigrant, up to 5 years from the date on which he was given an immigrant certificate or certificate of entitlement as an immigrant.

 

In accordance with the provisions of the Consumer Protection Law, if you choose to cancel the transaction for any reason other than for the following reasons: defect in the product subject of the transaction, incompatibility between the product and the details given to you, or in case of supply of the wrong product, A one-time cancellation at a rate of 5% of the refunded purchase price, or NIS 100, whichever is lower, as prescribed by law (hereinafter: the "Cancellation Fees").

 

Your request to cancel the transaction will be your confirmation that the cancellation fee will be used as full and final compensation for the cancellation.


In the event that the transaction is canceled, the initial cost of the shipment is not resident.

 

The cost of shipping the return of the product will be the price of the customer.

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